FAQ

What are the shipping costs?

We offer free shipping to all locations within the United States.

What's the estimated delivery time for my order?

Once your order is placed, we process and ship your ring within 3 business days. However, the delivery time may vary based on your location. We'll provide you with tracking information so you can keep an eye on your delivery. Once your order is shipped, you'll receive a confirmation email with your tracking number.

What is your return and exchange policy?

Titan Circles stands by the quality of our rings. If you're not completely satisfied with your purchase, you may return or exchange your ring within 30 days of receipt.

What if I received the wrong ring or my ring arrived damaged?

At Titan Circles, we ensure that every ring is thoroughly inspected and securely packaged before shipping. However, if you receive a damaged or wrong item, please contact our customer service team immediately. Per our return and exchange policy, we'll promptly arrange for a return, exchange, or refund.

What if my ring doesn't fit?

We offer a convenient online ring sizing guide - attached here - that you can print out and use at your leisure.

In the event that your received ring does not fit as expected, please don't hesitate to contact us. We'll promptly switch it out per our free returns & exchange policy.

What does your 5-Year Warranty Cover?

Our 5-Year Warranty means we will fix or replace your ring in case of any defects or damages that arise during the 5-Year Warranty period. If the same ring is unavailable, we will reach out to confirm a similar alternative.

What else is included with the ring?

At Titan Circles, every ring purchase comes with two complimentary silicone bands - one in sleek black and one in classic silver. We understand that our customers lead active and dynamic lives. While our rings are designed to withstand the toughest conditions, there are situations, such as during intensive workouts, manual labor, or recreational activities, where wearing a metal ring might not be practical or safe. These lightweight and durable silicone bands are the perfect alternative for such instances. Comfortable and stylish, they allow you to maintain a symbol of your commitment without compromising on safety or convenience.

We also include a jewelry case to safely store your ring.

How do I reach out for support?

We are available Mon - Fri from 9am ET to 4pm ET. Please email us at support@titancircles.com

How do I find my ring size?

The easiest way to measure your ring size is to get it sized at a local jewelry store.

We also offer a convenient online ring sizing guide - attached here - that you can print out and use at your leisure.

In the event that your received ring does not fit as expected, please don't hesitate to contact us. We'll promptly switch it out per our free returns & exchange policy.